Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
convenient location
clean rooms
restrictive atmosphere
lacking service
6.8/10
Nice
Rooms
7.1
Location
7.6
Service
6.3
Dining
6.4
Guest reviews
6.8/10
based on 8 reviews
3.5/5
based on 1613 reviews
7.7
7.7/10 based on 1833 reviews
#12 of 70 Speciality lodging in Honolulu based on Tripadvisor
John
United Kingdom,
March
2024
6.8/10
The hotel offers a great view and a clean room, but the carpet and drapes could use a refresh. The service was mixed, with some staff being unfriendly while others were very helpful and friendly. The location was good, a bit of a walk to town but close to the beach and restaurants. The dining options were available, but the price for daily service was an unexpected extra cost.
Rooms
7.0
The room we stayed in slept 5 adults and had a great view, but the carpet and drapes need updating and there was a slight smell.
Service
6.0
The staff members varied in their friendliness, with some being unfriendly at arrival, but overall, they were helpful and friendly.
Location
8.0
The hotel is conveniently located within walking distance to Waikiki beaches and restaurants, but it's a bit of a hike to the town center.
Dining
5.0
Dining options were available at the motel; however, the unexpected additional daily service fee was a downside.
Facilities
8.0
Facilities like dry cleaning, laundry, and tours assistance were available.
Anna
United Kingdom,
January
2024
6.6/10
I had a mixed experience at this hotel. The rooms, though a bit small, were quite comfortable, clean, and equipped with a good oven, microwave, and fridge. The service was a bit slow at times, but the staff were still reasonably helpful with providing directions and tours. The location was convenient but not as close to central shops as I had hoped. The dining options were limited, but the facilities were quite decent overall.
Rooms
8.0
The rooms were quite comfortable, clean, and equipped with a good oven, microwave, and fridge, though slightly on the smaller side.
Service
6.0
The service had its ups and downs; there were some delays, but the staff were helpful with directions and tours.
Location
7.0
The location was convenient but a bit further from central shops than expected.
Dining
5.0
Dining options were limited.
Facilities
7.0
The facilities were decent overall.
John
United States,
January
2024
6.6/10
Staying at the hotel was a mixed experience. The rooms, while clean and comfortable, were a bit small for the beautiful views. The location is perfect for exploring Waikiki but comes with some noise in the evenings. The service had its ups and downs, with some communication issues and a lack of attention to detail, while the facilities were satisfactory overall.
Rooms
7.0
The rooms were clean and comfortable, offering stunning views of Diamond Head and the Honolulu Zoo, but they were a bit on the smaller side.
Service
5.0
The service had its hiccups, including communication issues and lapses in attention to detail, such as not changing sheets during our stay.
Location
8.0
The hotel's location is excellent, just a few blocks from Waikiki Beach, allowing for easy access to many attractions, though there were some noise disturbances in the evening.
Dining
7.0
Facilities
6.0
Peter
United Kingdom,
January
2024
7.0/10
The hotel offers adequate rooms for a short stay, with 2 twin beds for 5 adults. While we didn't expect to spend much time in the room, it served its purpose. The service was a mix of helpfulness and challenges with a credit card issue. The location was superb, close to the beach and amenities, though it felt like a wind tunnel at times. The dining options were local, available at the motel. Overall, a decent stay with some ups and downs.
Rooms
7.0
The rooms were adequate for our needs for two nights with 2 twin beds for 5 adults.
Service
6.0
The service was a mix of helpfulness and challenges, especially with a credit card issue.
Location
8.0
The location was superb, close to the beach and amenities, despite some windy conditions.
Dining
7.0
The dining options were local and available at the motel.
Facilities
5.0
Limited details provided about the facilities.
Edward
United Kingdom,
December
2023
7.6/10
My stay at the hotel was a mixed experience. Although the rooms were small, they were serviced daily with fresh towels, which was a nice touch for a holiday stay. However, the check-in time of 3 pm meant we had to wait after an early morning arrival. The service staff fixed any issues promptly and were always courteous and friendly, with bonuses like free WiFi and DVD hire. The location was superb, with easy access to attractions and a close bus stop, but the late check-in and unaccommodating attitude of some staff members were drawbacks.
Rooms
7.0
The rooms were a lot better and serviced daily with fresh towels, perfect for a holiday stay, but very small.
Service
8.0
The service staff were always courteous and friendly, promptly fixing any issues, with nice bonuses like free WiFi and DVD hire. However, some staff members were unaccommodating and even rude at times.
Location
8.0
The location was superb, with easy access to attractions, a close bus stop, and call of the gibbons from the nearby zoo—a great mix of convenience and nature. However, the wait for check-in and encounters with unhelpful staff members marred the experience slightly.
Dining
7.0
The price of accommodation was noted, suggesting value for money.
Facilities
8.0
Facilities such as dry cleaning, laundry, and tours/ticket assistance were available, enhancing the overall convenience. However, no specific comments were provided regarding the facilities.
Karen
United States,
December
2023
6.0/10
Our stay at the hotel was overall satisfactory. The rooms were adequate and clean, but the service left much to be desired with unhelpful staff and inconvenient procedures. The location was convenient for beach access, but the atmosphere felt restrictive. Dining options were available but not exceptional.
Rooms
7.0
The rooms were fine for a group of 5 people with teenagers and adults, clean and adequate facilities.
Service
5.0
The service was lacking, as we were given conflicting information and encountered unhelpful staff in the tour office.
Location
6.0
The location was convenient with easy access to the beach and nearby restaurants and shops, but the surrounding atmosphere felt restrictive.
Dining
6.0
Dining options were available, but nothing exceptional was offered.
Facilities
7.0
convenient location
restrictive atmosphere
Jennifer
United Kingdom,
November
2023
8.2/10
I had an amazing stay at the hotel with breathtaking views of Diamond Head from the lounge room and ocean views from the bedrooms. The rooms were well-equipped and comfortable, spacious, but they needed a refresh. The service was extremely friendly and always willing to help, making me feel welcome and accommodated. The location was superb, close to Waikiki beach and surrounding attractions, offering a great vacation experience. The dining options were available at the motel and reasonably priced.
Rooms
7.0
The rooms were spacious and well-equipped but a bit outdated and not very clean.
Service
9.0
The service was friendly and always willing to assist with any needs or questions.
Location
9.0
The location was superb, near Waikiki beach and surrounding attractions, making it an ideal spot for a vacation.
Dining
8.0
The dining options at the motel were convenient and reasonably priced.
Facilities
8.0
The facilities were good, offering convenience and comfort throughout my stay.
Phillip
United States,
April
2023
6.6/10
The hotel is ideally located just three blocks away from Waikiki beach, making it perfect for beach lovers. The rooms are spacious and well-equipped, but some aspects may need attention. The service is efficient and helpful, although some improvements could enhance the experience.
Rooms
7.0
The room I stayed in had one bed and a pull-out couch, spacious, and well-stocked with kitchen equipment, towels, linen, and toiletries.
Service
6.0
The service was efficient and the staff were helpful, but a more family-friendly approach and better room entry etiquette could be beneficial.
Location
7.0
The location was convenient to all Waikiki has to offer, surrounded by shops and restaurants, but it needs some updates to enhance the overall experience.
Dining
6.0
Dining options were available in the motel, but more variety and better pricing could make it a more attractive choice.
Facilities
7.0
Facilities are adequate but might require further attention to enhance the guest experience.
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